Last revised: 16, September, 2021
Ecoin operators (as defined below). By accessing, downloading, using or clicking on “I agree” to accept
any Ecoin Services (as defined below) provided by Ecoin (as defined below), you agree that you have
https://ecoinofficial.org/privacy. In addition, when using some features of the Services, you may be
subject to specific additional terms and conditions applicable to those features.
Please read the terms carefully as they govern your use of Ecoin Services. THESE TERMS CONTAIN IMPORTANT
PROVISIONS INCLUDING AN ARBITRATION PROVISION THAT REQUIRES ALL CLAIMS TO BE RESOLVED BY WAY OF LEGALLY
BINDING ARBITRATION. The terms of the arbitration provision are set forth in Article 10, “Resolving
Disputes: Forum, Arbitration, Class Action Waiver”, hereunder. As with any asset, the values of Digital
Currencies (as defined below) may fluctuate significantly and there is a substantial risk of economic
losses when purchasing, selling, holding or investing in Digital Currencies and their derivatives.BY
MAKING USE OF Ecoin SERVICES, YOU ACKNOWLEDGE AND AGREE THAT: (1) YOU ARE AWARE OF THE RISKS ASSOCIATED
WITH TRANSACTIONS OF DIGITAL CURRENCIES AND THEIR DERIVATIVES; (2) YOU SHALL ASSUME ALL RISKS RELATED TO
THE USE OF Ecoin SERVICES AND TRANSACTIONS OF DIGITAL CURRENCIES AND THEIR DERIVATIVES; AND (3) Ecoin
SHALL NOT BE LIABLE FOR ANY SUCH RISKS OR ADVERSE OUTCOMES.
By accessing, using or attempting to use Ecoin Services in any capacity, you acknowledge that you accept
and agree to be bound by these Terms. If you do not agree, do not access Ecoin or utilize Ecoin
- Ecoin refers to an ecosystem comprising Ecoin websites (whose domain names include but are not
limited to https://www.ecoinofficial.org), mobile applications, clients, applets and other
applications that are developed to offer Ecoin Services, and includes independently-operated
platforms, websites and clients within the ecosystem (e.g., Ecoin’s Open Platform, Ecoin Launchpad,
Ecoin Charity, The Coin Wallet, The Coin Exchange and others). In case of any inconsistency between
applicable terms of such platforms shall prevail.
Ecoin Operators refer to all parties that run Ecoin, including but not limited to legal persons,
unincorporated organizations and teams that provide Ecoin Services and are responsible for such
services. For convenience, unless otherwise stated, references to “Ecoin” and “we” in these Terms
specifically mean Ecoin Operators.
UNDER THESE TERMS, Ecoin OPERATORS MAY CHANGE AS Ecoin’s BUSINESS ADJUSTS, IN WHICH CASE, THE
CHANGED OPERATORS SHALL PERFORM THEIR OBLIGATIONS UNDER THESE TERMS WITH YOU AND PROVIDE SERVICES TO
YOU, AND SUCH CHANGE DOES NOT AFFECT YOUR RIGHTS AND INTERESTS UNDER THESE TERMS. ADDITIONALLY, THE
SCOPE OF Ecoin OPERATORS MAY BE EXPANDED DUE TO THE PROVISION OF NEW Ecoin SERVICES, IN WHICH CASE,
IF YOU CONTINUE TO USE Ecoin SERVICES, IT IS DEEMED THAT YOU HAVE AGREED TO JOINTLY EXECUTE THESE
TERMS WITH THE NEWLY ADDED Ecoin OPERATORS. IN CASE OF A DISPUTE, YOU SHALL DETERMINE THE ENTITIES
BY WHICH THESE TERMS ARE PERFORMED WITH YOU AND THE COUNTERPARTIES OF THE DISPUTE, DEPENDING ON THE
SPECIFIC SERVICES YOU USE AND THE PARTICULAR ACTIONS THAT AFFECT YOUR RIGHTS OR INTERESTS.
Ecoin Services refer to various services provided to you by Ecoin that are based on Internet and/or
blockchain technologies and offered via Ecoin websites, mobile applications, clients and other forms
(including new ones enabled by future technological development). Ecoin Services include but are not
limited to such Ecoin ecosystem components as Ecoin Launchpad, The Coin Exchange etc.
Ecoin Platform Rules refer to all rules, interpretations, announcements, statements, letters of
consent and other contents that have been and will be subsequently released by Ecoin, as well as all
regulations, implementation rules, product process descriptions, and announcements published in the
Help Center or within products or service processes.
Users refer to all individuals, institutions or organizations that access, download or use Ecoin or
Ecoin Services and who meet the criteria and conditions stipulated by Ecoin. If there exist other
agreements for such entities as developers, distributors, market makers, and Digital Currencies
exchanges, such agreements shall be followed.
Digital Currencies refer to encrypted or digital tokens or cryptocurrencies with a certain value
that are based on blockchain and cryptography technologies and are issued and managed in a
Digital Assets refer to Digital Currencies, their derivatives or other types of digitalized assets
with a certain value.
Ecoin Accounts refer to the foundational virtual accounts, including main accounts and subaccounts,
which are opened by Ecoin for Users to record on Ecoin their usage of Ecoin Services, transactions,
asset changes and basic information. Ecoin Accounts serve as the basis for Users to enjoy and
exercise their rights on Ecoin.
II. General Provisions
1. About These Terms
These Terms constitute a legal agreement and create a binding contract between you and Ecoin
Due to the rapid development of Digital Currencies and Ecoin, these Terms between you and Ecoin
Operators do not enumerate or cover all rights and obligations of each party, and do not guarantee
(https://ecoinofficial.org/privacy), Ecoin PLATFORM RULES, AND ALL OTHER AGREEMENTS ENTERED INTO
SEPARATELY BETWEEN YOU AND Ecoin ARE DEEMED SUPPLEMENTARY TERMS THAT ARE AN INTEGRAL PART OF THESE
TERMS AND SHALL HAVE THE SAME LEGAL EFFECT. YOUR USE OF Ecoin SERVICES IS DEEMED YOUR ACCEPTANCE OF
THE ABOVE SUPPLEMENTARY TERMS.
Changes to These Terms
Ecoin reserves the right to change or modify these Terms in its discretion at any time. Ecoin will
notify such changes by updating the terms on its website (https://ecoinofficial.org/terms) and
modifying the [Last revised] date displayed on this page. ANY AND ALL MODIFICATIONS OR CHANGES TO
THESE TERMS WILL BECOME EFFECTIVE UPON PUBLICATION ON THE WEBSITE OR RELEASE TO USERS. THEREFORE,
YOUR CONTINUED USE OF Ecoin SERVICES IS DEEMED YOUR ACCEPTANCE OF THE MODIFIED AGREEMENT AND RULES.
IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS, YOU MUST STOP USING ECOIN SERVICES IMMEDIATELY.
YOU ARE RECOMMENDED TO FREQUENTLY REVIEW THESE TERMS TO ENSURE YOUR UNDERSTANDING OF THE TERMS AND
CONDITIONS THAT APPLY TO YOUR ACCESS TO AND USE OF ECOIN SERVICES.
Prohibition of Use
BY ACCESSING AND USING ECOIN SERVICES, YOU REPRESENT AND WARRANT THAT YOU HAVE NOT BEEN INCLUDED IN
ANY TRADE EMBARGOES OR ECONOMIC SANCTIONS LIST (SUCH AS THE UNITED NATIONS SECURITY COUNCIL
SANCTIONS LIST), THE LIST OF SPECIALLY DESIGNATED NATIONALS MAINTAINED BY OFAC (THE OFFICE OF
FOREIGN ASSETS CONTROL OF THE U.S. DEPARTMENT OF THE TREASURY), OR THE DENIED PERSONS OR ENTITY LIST
OF THE U.S. DEPARTMENT OF COMMERCE. Ecoin RESERVES THE RIGHT TO CHOOSE MARKETS AND JURISDICTIONS TO
CONDUCT BUSINESS, AND MAY RESTRICT OR REFUSE, IN ITS DISCRETION, THE PROVISION OF Ecoin SERVICES IN
CERTAIN COUNTRIES OR REGIONS.
2. About Ecoin
Ecoin is a token that has all the qualities of an asset just like USD, INR etc. which is turning all
receivers and consumers into investors at the same time. Ecoin tokens can be mined by doing simple free
tasks or participating in various daily activities like Shopping, Groceries, mobile recharge etc.
The Ecoin ecosystem is designed in such a way that it’s price will always go up from full functional
phase. The tokens are limited and the foundation will buy these Ecoins to supply cashback or rewards
from the Fiat payment we get from B2B clients. This creates Network effect and Endowment effect for
which 90% of our consumers never sold their Ecoins.
3. Ecoin Account Registration and Requirements
All Users must apply for an Ecoin Account at (https://ecoinofficial.org/signup) before using Ecoin
Services. When you register an Ecoin Account, you must provide your real name, email address and
refuse, in its discretion, to open an Ecoin Account for you. You agree to provide complete and
accurate information when opening an Ecoin Account, and agree to timely update any information you
provide to Ecoin to maintain the integrity and accuracy of the information. Only one User can be
registered at a time, but each individual User (including any User that is a business or legal
entity) may maintain only one main account at any given time. Institutional Users (including Users
that are businesses and other legal entities) can open one or more sub accounts under the main
account with the consent of Ecoin. For certain Ecoin Services, you may be required to set up a
special account independent from your Ecoin Account, based on the provisions of these Terms or the
Supplementary Terms. The registration, use, protection and management of such trading accounts are
equally governed by the provisions of this article and article 6, unless otherwise stated in these
Terms or the Supplementary Terms.
By registering to use a Ecoin Account, you represent and warrant that (i) as an individual, you are
at least 18 or are of legal age to form a binding contract under applicable laws; (ii) as an
individual, legal person, or other organization, you have full legal capacity and sufficient
authorizations to enter into these Terms; (iii) you have not been previously suspended or removed
from using Ecoin Services; (iv) you do not currently have a Ecoin Account; (v) you are a non-U.S
User, unless you only log on to use Ecoin Services for U.S. Users. If you act as an employee or
agent of a legal entity, and enter into these Terms on their behalf, you represent and warrant that
you have all the necessary rights and authorizations to bind such legal entity; (vi) your use of
Ecoin Services will not violate any and all laws and regulations applicable to you, including but
not limited to regulations on anti-money laundering, anti-corruption, and counter-terrorist
User Identity Verification
Your registration of an account with Ecoin will be deemed your agreement to provide required
personal information for identity verification. Such information will be used to verify Users’
identity, identify traces of money laundering, terrorist financing, fraud and other financial crimes
through Ecoin, or for other lawful purposes stated by Ecoin. We will collect, use and share such
agree to allow us to keep a record of that information during the period for which your account is
active and within five (5) years after your account is closed, in compliance with global industry
standards on data storage. You also authorize us to conduct necessary investigations directly or
through a third party to verify your identity or protect you and/or us from financial crimes, such
as fraud. The information we require to verify your identity may include, but is not limited to,
your name, email address, contact information, phone number, username, government-issued ID, date of
birth, and other information collected during account registration. When providing the required
information, you confirm it is true and accurate. AFTER REGISTRATION, YOU MUST ENSURE THAT THE
INFORMATION IS TRUE, COMPLETE, AND TIMELY UPDATED WHEN CHANGED. IF THERE ARE ANY GROUNDS FOR
BELIEVING THAT ANY OF THE INFORMATION YOU PROVIDED IS INCORRECT, FALSE, OUTDATED OR INCOMPLETE,
Ecoin RESERVES THE RIGHT TO SEND YOU A NOTICE TO DEMAND CORRECTION, DIRECTLY DELETE THE RELEVANT
INFORMATION, AND, AS THE CASE MAY BE, TERMINATE ALL OR PART OF Ecoin SERVICES WE PROVIDE FOR YOU. IF
WE ARE UNABLE TO REACH YOU WITH THE CONTACT INFORMATION YOU PROVIDED, YOU SHALL BE FULLY LIABLE FOR
ANY LOSS OR EXPENSE CAUSED TO Ecoin DURING YOUR USE OF Ecoin SERVICES. YOU HEREBY ACKNOWLEDGE AND
AGREE THAT YOU HAVE THE OBLIGATION TO UPDATE ALL THE INFORMATION IF THERE IS ANY CHANGE. BY
REGISTERING AN ACCOUNT, YOU HEREBY AUTHORIZE Ecoin TO CONDUCT INVESTIGATIONS THAT Ecoin CONSIDERS
NECESSARY, EITHER DIRECTLY OR THROUGH A THIRD PARTY, TO VERIFY YOUR IDENTITY OR PROTECT YOU, OTHER
USERS AND/OR Ecoin FROM FRAUD OR OTHER FINANCIAL CRIMES, AND TO TAKE NECESSARY ACTIONS BASED ON THE
RESULTS OF SUCH INVESTIGATIONS. YOU ALSO ACKNOWLEDGE AND AGREE THAT YOUR PERSONAL INFORMATION MAY BE
DISCLOSED TO CREDIT BUREAUS AND AGENCIES FOR FRAUD PREVENTION OR FINANCIAL CRIME PREVENTION, WHICH
MAY RESPOND TO OUR INVESTIGATIONS IN FULL.
Account Usage Requirements
The Ecoin Account can only be used by the account registrant. Ecoin reserves the right to suspend,
freeze or cancel the use of Ecoin Accounts by persons other than account registrant. If you suspect
or become aware of any unauthorized use of your username and password, you should notify Ecoin
immediately. Ecoin assumes no liability for any loss or damage arising from the use of Ecoin Account
by you or any third party with or without your authorization.
Ecoin has been committed to maintaining the security of User entrusted funds, and has implemented
industry standard protection for Ecoin Services. However, the actions of individual Users may pose
risks. You shall agree to treat your access credentials (such as username and password) as
confidential information, and not to disclose such information to any third party. You also agree to
be solely responsible for taking the necessary security measures to protect your Ecoin Account and
personal information. You should be solely responsible for keeping your Ecoin Account and password,
and be responsible for all the transactions under your Ecoin Account. Ecoin assumes no liability for
any loss or consequences caused by authorized or unauthorized use of your account credentials,
including but not limited to information disclosure, information release, consent or submission of
various rules and agreements by clicking on the website, online agreement renewal, etc. By creating
a Ecoin Account, you hereby agree that: you will notify Ecoin immediately if you are aware of any
unauthorized use of your Ecoin Account and password or any other violation of security rules; you
will strictly abide by all mechanisms or procedures of Ecoin regarding security, authentication,
trading, charging, and withdrawal; and you will take appropriate steps to logout from Ecoin at the
end of each visit.
Your personal data will be properly protected and kept confidential, but Ecoin has the right to
collect, process, use or disclose your personal data in accordance with the Terms (including the
data may be disclosed to the following third parties:
Your transaction counterparty; Ecoin Operators, and the shareholders, partners, investors,
directors, supervisors, senior managers and employees of such entities;
Our joint ventures, alliance partners and business partners;
Our agents, contractors, suppliers, third-party service providers and professional advisers,
including the parties who have been contracted to provide us with administrative, financial,
research, operations, IT and other services, in such areas as telecommunications,
information technology, payroll, information processing, training, market research, storage
Third-party business partners who provide goods and services or sponsor contests or other
promotional activities, whether or not in cooperation with us;
Insurance companies or insurance investigators and credit providers;
Credit bureaus, or any debt collection agencies or dispute resolution centers in the event
of violation or dispute;
Business partners, investors, trustees or assignees (actual or expected) that promote
business asset transactions (which can be broadened to include any merger, acquisition or
asset sale) of Ecoin Operators;
Professional consultants such as auditors and lawyers;
Relevant government regulatory agencies or law enforcement agencies to comply with laws or
regulations formulated by government authorities;
Assignees of our rights and obligations;
Banks, credit card companies and their respective service providers;
persons with your consent as determined by you or the applicable contract.
III. Ecoin Services
Upon completion of the registration and identity verification for your Ecoin Account, you may use
various Ecoin Services, including but not limited to, Crypto-to-crypto Trading, Fiat Trading, Ecoin
Savings services, staking, Shopping mining, social mining, research and other information released by
Ecoin, participating in User activities held by Ecoin, etc., in accordance with the provisions of these
Terms (including Ecoin Platform Rules and other individual agreements). Ecoin has the right to: (a)
Provide, modify or terminate, in its discretion, any Ecoin Services based on its development plan; and
(b) Allow or prohibit some Users’ use of any Ecoin Services in accordance with relevant Ecoin Platform
1. Service Usage Guidelines
Provided that you constantly comply with the express terms and conditions stated in these Terms,
Ecoin grants you a revocable, limited, royalty-free, non-exclusive, non-transferable, and
non-sublicensable license to access and use Ecoin Services through your computer or Internet
compatible devices for your personal/internal purposes. You are prohibited to use Ecoin Services for
resale or commercial purposes, including transactions on behalf of other persons or entities. All
the above actions are expressly prohibited and constitute a material violation of these Terms. The
content layout, format, function and access rights regarding Ecoin Services should be stipulated in
the discretion of Ecoin. Ecoin reserves all rights not expressly granted in these Terms. Therefore,
you are hereby prohibited from using Ecoin Services in any way not expressly authorized by these
Terms. These Terms only grant a limited license to access and use Ecoin Services. Therefore, you
hereby agree that when you use Ecoin Services, Ecoin does not transfer Ecoin Services or the
ownership of intellectual property rights of any Ecoin intellectual property to you or anyone else.
All the text, graphics, user interfaces, visual interface, photos, sounds, process flow diagrams,
computer code (including html code), programs, software, products, information and documents, as
well as the design, structure, selection, coordination, expression, look and feel, and layout of any
content included in the services or provided through Ecoin Services, are exclusively owned,
controlled and/or licensed by Ecoin Operators or its members, parent companies, licensors or
affiliates. Ecoin owns any feedback, suggestions, ideas, or other information or materials
(hereinafter collectively referred to as “Feedback”) about Ecoin or Ecoin Services that you provide
through email, Ecoin Services, or other ways. You hereby transfer all rights, ownership and
interests of the Feedback and all related intellectual property rights to Ecoin. You have no right
and hereby waive any request for acknowledgment or compensation based on any Feedback, or any
modifications based on any Feedback.
When you use Ecoin Services, you agree and undertake to comply with the following provisions: During
the use of Ecoin Services, all activities you carry out should comply with the requirements of
applicable laws and regulations, these Terms, and various guidelines of Ecoin;
Your use of Ecoin Services should not violate public interests, public morals, or the legitimate
interests of others, including any actions that would interfere with, disrupt, negatively affect, or
prohibit other Users from using Ecoin Services;
You agree not to use the services for market manipulation.
Without written consent from Ecoin, the following commercial uses of Ecoin data are prohibited:
Without prior written consent from Ecoin, you may not modify, replicate, duplicate, copy, download,
store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any
copyright statement or label, or license, sub-license, sell, mirror, design, rent, lease, private
label, grant security interests in the properties or any part of the properties, or create their
derivative works or otherwise take advantage of any part of the properties. You may not
Trading services that make use of Ecoin quotes or market bulletin board information.
Data feeding or streaming services that make use of any market data of Ecoin.
Any other websites/apps/services that charge for or otherwise profit from (including through
advertising or referral fees) market data obtained from Ecoin.
(i)Use any deep linking, web crawlers, bots, spiders or other automatic devices, programs,
scripts, algorithms or methods, or any similar or equivalent manual processes to access, obtain,
copy or monitor any part of the properties, or replicate or bypass the navigational structure or
presentation of Ecoin Services in any way, in order to obtain or attempt to obtain any materials,
documents or information in any manner not purposely provided through Ecoin Services;
(ii) Attempt to access any part or function of the properties without authorization, or connect
to Ecoin Services or any Ecoin servers or any other systems or networks of any Ecoin Services
provided through the services by hacking, password mining or any other unlawful or prohibited means;
(iii) Probe, scan or test the vulnerabilities of Ecoin Services or any network connected to the
properties, or violate any security or authentication measures on Ecoin Services or any network
connected to Ecoin Services;
(iv) Reverse look-up, track or seek to track any information of any other Users or visitors of Ecoin
(v) Take any actions that imposes an unreasonable or disproportionately large load on the
infrastructure of systems or networks of Ecoin Services or Ecoin, or the infrastructure of any
systems or networks connected to Ecoin services;
(vi) Use any devices, software or routine programs to interfere with the normal operation of Ecoin
Services or any transactions on Ecoin Services, or any other person’s use of Ecoin Services; Forge
headers, impersonate, or otherwise manipulate identification, to disguise your identity or the
origin of any messages or transmissions you send to Ecoin, or
(vii) use Ecoin Services in an illegal way.
By accessing Ecoin Services, you agree that Ecoin has the right to investigate any violation of
these Terms, unilaterally determine whether you have violated these Terms, and take actions under
relevant regulations without your consent or prior notice. Examples of such actions include, but are
not limited to:
Blocking and closing order requests;
Freezing your account;
Reporting the incident to the authorities;
Publishing the alleged violations and actions that have been taken;
Deleting any information, you published that are found to be violations.
You agree to indemnify and hold harmless Ecoin Operators, their affiliates, contractors, licensors, and
their respective directors, officers, employees and agents from and against any claims, actions,
proceedings, investigations, demands, suits, costs, expenses and damages (including attorneys’ fees,
fines or penalties imposed by any regulatory authority) arising out of or related to (i) your use of, or
conduct in connection with, Ecoin Services, (ii) your breach or our enforcement of these Terms, or (iii)
your violation of any applicable law, regulation, or rights of any third party during your use of Ecoin
Services. If you are obligated to indemnify Ecoin Operators, their affiliates, contractors, licensors,
and their respective directors, officers, employees or agents pursuant to these Terms, Ecoin will have
the right, in its sole discretion, to control any action or proceeding and to determine whether Ecoin
wishes to settle, and if so, on what terms.
Please be aware that all official announcements, news, promotions, competitions and airdrops will be
listed on/en/support/announcement. USERS UNDERTAKE TO REFER TO THESE MATERIALS REGULARLY AND PROMPTLY.
Ecoin WILL NOT BE HELD LIABLE OR RESPONSIBLE IN ANY MANNER OF COMPENSATION SHOULD USERS INCUR PERSONAL
LOSSES ARISING FROM IGNORANCE OR NEGLIGENCE OF THE ANNOUNCEMENTS.
VI. Termination of Agreement
Suspension of Ecoin Accounts
You agree that Ecoin shall have the right to immediately suspend your Ecoin Account (and any
accounts beneficially owned by related entities or affiliates), freeze or lock the Digital Assets or
funds in all such accounts, and suspend your access to Ecoin for any reason including if Ecoin
laws and regulations. You agree that Ecoin shall not be liable to you for any permanent or temporary
modification of your Ecoin Account, or suspension or termination of your access to all or any
portion of Ecoin Services. Ecoin shall reserve the right to keep and use the transaction data or
other information related to such Ecoin Accounts. The above account controls may also be applied in
the following cases:
(a) The Ecoin Account is subject to a governmental proceeding, criminal investigation or other
(b) We detect unusual activities in the Ecoin Account;
(c) We detect unauthorized access to the Ecoin Account;
(d) We are required to do so by a court order or command by a regulatory/government authority.
Cancellation of Ecoin Accounts
In case of any of the following events, Ecoin shall have the right to directly terminate these Terms
by cancelling your Ecoin Account, and shall enjoy the right but not the obligation to permanently
freeze (cancel) the authorizations of your Ecoin Account on Ecoin and withdraw the corresponding
Ecoin Account thereof:
After Ecoin terminates services to you; you allegedly register or register in any other person’s
name as a Ecoin User again, directly or indirectly; the information that you have provided is
untruthful, inaccurate, outdated or incomplete; when these Terms are amended, you state your
unwillingness to accept the amended Terms by applying for cancellation of your Ecoin Account or by
other means; you request that Ecoin Services be terminated; and any other circumstances where Ecoin
deems it should terminate Ecoin Services. Should your Ecoin Account be terminated, the account and
transactional information that meet data retention standards will be securely stored for 5 years. In
addition, if a transaction is unfinished during the account termination process, Ecoin shall have
the right to notify your counterparty of the situation at that time. You acknowledge that a
user-initiated account exit (right to erasure under GDPR or other equivalent regulations) will also
be subjected to the termination protocol stated above.
If Ecoin is informed that any Digital Assets or funds held in your Ecoin Account are stolen or
otherwise are not lawfully possessed by you, Ecoin may, but has no obligation to, place an
administrative hold on the affected funds and your Ecoin Account. If Ecoin does lay down an
administrative hold on some or all of your funds or Ecoin Account, Ecoin may continue such hold
until such time as the dispute has been resolved and evidence of the resolution acceptable to Ecoin
has been provided to Ecoin in a form acceptable to Ecoin. Ecoin will not involve itself in any such
dispute or the resolution of the dispute. You agree that Ecoin will have no liability or
responsibility for any such hold, or for your inability to withdraw Digital Assets or funds or
execute trades during the period of any such hold.
Ecoin maintains full custody of the Digital Assets, funds and User data/information which may be
turned over to governmental authorities in the event of Ecoin Accounts’ suspension/closure arising
from fraud investigations, investigations of violation of law or violation of these Terms.
VII. No Financial Advice
Ecoin is not your broker, intermediary, agent, or advisor and has no fiduciary relationship or
obligation to you in connection with any trades or other decisions or activities affected by you using
Ecoin Services. No communication or information provided to you by Ecoin is intended as, or shall be
considered or construed as, investment advice, financial advice, trading advice, or any other sort of
advice. Unless otherwise specified in these Terms, all trades are executed automatically, based on the
parameters of your order instructions and in accordance with posted trade execution procedures, and you
are solely responsible for determining whether any investment, investment strategy or related
transaction is appropriate for you according to your personal investment objectives, financial
circumstances and risk tolerance, and you shall be solely responsible for any loss or liability
therefrom. You should consult legal or tax professionals regarding your specific situation. Ecoin does
not recommend that any Digital Asset should be bought, earned, sold, or held by you. Before making the
decision to buy, sell or hold any Digital Asset, you should conduct your own due diligence and consult
your financial advisors prior to making any investment decision. Ecoin will not be held responsible for
the decisions you make to buy, sell, or hold Digital Asset based on the information provided by Ecoin.
IX. Compliance with Local Laws
t is Users’ responsibility to abide by local laws in relation to the legal usage of Ecoin Services in
their local jurisdiction as well as other laws and regulations applicable to Users. Users must also
factor, to the extent of their local laws, all aspects of taxation, the withholding, collection,
reporting and remittance to their appropriate tax authorities. ALL USERS OF Ecoin SERVICES ACKNOWLEDGE
AND DECLARE THAT THEIR FUNDS COME FROM LEGITIMATE SOURCES AND DO NOT ORIGINATE FROM ILLEGAL ACTIVITIES;
USERS AGREE THAT Ecoin WILL REQUIRE THEM TO PROVIDE OR OTHERWISE COLLECT THE NECESSARY INFORMATION AND
MATERIALS AS PER RELEVANT LAWS OR GOVERNMENT ORDERS TO VERIFY THE LEGALITY OF THE SOURCES AND USE OF
THEIR FUNDS. Ecoin maintains a stance of cooperation with law enforcement authorities globally and will
not hesitate to seize, freeze, terminate Users’ accounts and funds which are flagged out or investigated
by legal mandate.
Access to Ecoin Services will require the submission of certain personally identifiable information.
Ecoin’s guidelines regarding the collection and use of personally identifiable information and shall
keep changing from time to time. It is the users responsibility to check the same. It shall be deemed
that you have accepted to the said policy, for using the product. In the event you do not accept to any
part of the policy you shall immediately stop using the services.
XI. Resolving Disputes: Forum, Arbitration, Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY, AS IT INVOLVES A WAIVER OF CERTAIN RIGHTS TO BRING LEGAL
PROCEEDINGS, INCLUDING AS A CLASS ACTION.
Notice of Claim and Dispute Resolution Period. Please contact Ecoin first! Ecoin wants to address your
concerns without resorting to formal legal proceedings, if possible. If you have a dispute with Ecoin,
then you should contact Ecoin and a ticket number will be assigned. Ecoin will attempt to resolve your
dispute internally as soon as possible. The parties can reach their legal officer on
email@example.com. The parties agree to negotiate in good faith to resolve the dispute (which
discussions shall remain confidential and be subject to applicable rules protecting settlement
discussions from use as evidence in any legal proceeding).
In the event the dispute cannot be resolved satisfactorily, and you wish to assert a legal claim against
Ecoin, then you agree to set forth the basis of such claim in writing in a “Notice of Claim,” as a form
of prior notice to Ecoin. The Notice of Claim must (1) describe the nature and basis of the claim or
dispute, (2) set forth the specific relief sought, (3) provide the original ticket number, and (4)
include your Ecoin account email. The Notice of Claim should be submitted to firstname.lastname@example.org or
hyperlink provided in your correspondence with Ecoin. After you have provided the Notice of Claim to
Ecoin, the dispute referenced in the Notice of Claim may be submitted by either Ecoin or you to
arbitration in accordance with paragraph 2 of this Section, below. For the avoidance of doubt, the
submission of a dispute to Ecoin for resolution internally and the delivery of a Notice of Claim to
Ecoin are prerequisites to commencement of an arbitration proceeding (or any other legal proceeding).
During the arbitration, the amount of any settlement offer made by you or Ecoin shall not be disclosed
to the arbitrator.
In the event the matter is still not settled, it shall be referred to Bangalore Mediation Center, the
seat and venue of Artbitration shall be Bangalore. Ecoin shall have the sole right to appoint the sole
arbitrator, to settle the dispute within 6 months from the reference of Arbitration.
- Independent Parties.Ecoin is an independent contractor but not an agent of you in
the performance of these Terms. These Terms shall not be interpreted as facts or evidence of an
association, joint venture, partnership, or franchise between the parties.
- Entire Agreement. These Terms constitute the entire agreement between the parties
regarding use of Ecoin Services and will supersede all prior written or oral agreements between the
parties. No usage of trade or other regular practice or method of dealing between the parties will
be used to modify, interpret, supplement, or alter the terms herein.
- Interpretation and Revision.Ecoin reserves the right to alter, revise, modify,
and/or change these Terms at any time. All changes will take effect immediately upon being published
on Ecoin websites. It is your responsibility to regularly check relevant pages on our
websites/applications to confirm the latest version of these Terms. If you do not agree to any such
modifications, your only remedy is to terminate your usage of Ecoin Services and cancel your
account. You agree that, unless otherwise expressly provided in these Terms, Ecoin will not be
responsible for any modification or termination of Ecoin Services by you or any third party, or
suspension or termination of your access to Ecoin Services.
- Force Majeure. Ecoin will not be liable for any delay or failure to perform as
required by these Terms because of any cause or condition, though not specified herein but all force
majeure events shall be captured in this clause for the benefit of Ecoin.
- Severability. If any portion of these Terms is held invalid or unenforceable, such
invalidity or enforceability will not affect the other provisions of these Terms, which will remain
in full force and effect, and the invalid or unenforceable portion will be given effect to the
greatest extent possible.
- Assignment. You may not assign or transfer any right to use Ecoin Services or any
of your rights or obligations under these Terms without prior written consent from Ecoin, including
any right or obligation related to the enforcement of laws or the change of control. Ecoin may
assign or transfer any or all of its rights or obligations under these Terms, in whole or in part,
without notice or obtaining your consent or approval.
- Waiver. The failure of one party to require performance of any provision will not
affect that party’s right to require performance at any time thereafter. At the same time, the
waiver of one party to seek recovery for the other party’s violation of these Terms or any provision
of applicable terms shall not constitute a waiver by that party of any subsequent breach or
violation by the other party or of the provision itself.
- Third-Party Website Disclaimer. Any links to third-party websites from Ecoin
Services does not imply endorsement by Ecoin of any product, service, information or disclaimer
presented therein, nor does Ecoin guarantee the accuracy of the information contained on them. If
you suffer loss from using such third-party products and services, Ecoin will not be liable for such
third-party websites, you should read and understand those policies carefully.
- Matters Related to Apple Inc. If you use any device manufactured by Apple Inc. or
any other manufacturer to participate in any commercial activities or reward programs through Ecoin
Services, such activities and programs are provided by Ecoin and are not associated with Apple Inc.
or any other manufacturer in any manner.
- Contact Information. For more information on Ecoin, you may refer to the company
and license information found on Ecoin websites. If you have questions regarding these Terms, please
feel free to contact Ecoin for clarification via our Customer Support team or send an email on